• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    You will need the model number of your appliance to order any spare parts or to seek specialist advice. The model number should be in your user manual, but the guide below should help you to locate the number on the appliance itself.
  • 1. The serial number can normally be located on a sticker inside the door frame as shown. Alternatively, it may be on the back of the tumble dryer or under the bottom plinth kick-plate if your appliance is a condenser model.