• Issue: Machine has not been prepared for first time use.
  • 1. For safety reasons spinning is not possible until the machine has been prepared for using for the first time.
    The spin lock, programmed as standard, ensures that spinning cannot be carried out until a water intake has taken place.

    Remedy:
    To activate the spin function, a wash programme without laundry and without detergent should be carried out (Cottons 60°C).
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).