• Issue: The waterproof system has been activated
  • 1.
    • Turn off the water supply
    • Disconnect the appliance from the mains
    • Remove the laundry from the drum — you will have to use the emergency release
      Open the drain pump flap (Fig. 1)
      Use a screwdriver to unlock the drum door (Fig 2)
      CAUTION: DO NOT REACH INTO THE DRUM IF IT IS STILL MOVING!       Wait for the drum to finish rotating before reaching in to remove the laundry
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).