dE — Door open error
- Issue: Door switch failure
- 1. Check that the door is closed when the programme is started, ensure that the drum isn't overloaded (the load should be less than 80% of the drum capacity) and isn't pushing against the door. Unplug the device from the mains supply for 60 seconds, plug it back in and try the programme again.
- If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.
If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).