• Issue: There is too much detergent in the machine.
  • 1. If the machine is overloaded with detergent, it may trigger an error. Put the machine through a cotton 60 degree cycle without any detergent or load in the drum. This should flush out the system. If this fails to clear the system, run a maintenance cycle (see the ”Performing maintenance washes” topic for further information).
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can access a link to download a replacement manual from the bottom of the home page (please have your model number to hand).