• Issue: The machine is unable to fill up with water or the water pressure is too low.
  • 1. Check the water supply to the washing machine, the tap on the inlet pipe may be in the off position or there may be a problem with the general water supply. Also check that the inlet hose isnʼt trapped, pinched or kinked preventing water from flowing freely into the machine.
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can access a link to download a replacement manual from the bottom of the home page (please have your model number to hand).