• Issue: Washer dryer is not draining, the appliance makes an unusual noise or the drum is not turning
  • 1.
    • Check the drain hose is installed correctly (For more information, see the “Connecting your washer dryer to the drain” topic)
    • Clean the pump filter
    • Check the drain for blockages
    • Check the drain hose isn't blocked, twisted or kinked
    • Use less detergent
    • Reset the appliance by unplugging from the mains socket, waiting for 30 seconds and then reconnecting the power
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).