• Issue: After a power failure, the cooker demo appears in the display and the oven will not heat up.
  • 1. If the power supply to the cooker is interrupted after a power cut or the fuse has been removed, the display may show the demo and the oven will not heat up whatever setting is used.

    1. Switch on the device and rotate the selector to Menu.
    2. Confirm the selection by pressing the knob.
    3. Select Basic settings by rotating the selector to the last menu item.
    4. Confirm the selection by pressing the knob.
    5. Select Service by rotating the selector to the last menu item.
    6. Confirm the selection by pressing the knob.
    7. Demo mode on should be displayed.
    8. Confirm the selection by pressing the knob.
    9. To deactivate the demo mode, select the number 2 and confirm.
    10. Select the number 4 and confirm.
    11. Select the number 6 and confirm.
    12. Select the number 8 and confirm.
    After the demo mode is deactivated, all settings will have been reset and will need to be set by the user as described in the menu.
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).