• Issue: Check the drain hose isnʼt clogged, twisted or clogged
  • 1. The dishwasher isnʼt draining correctly, perform the following checks:
    • Check the drain hose isnʼt kinked or twisted.
    • Set the programme selector to off and remove the plug from the mains.
    • Remove and clean the filters.
    • Wearing protective gloves, remove the pump cover and clear any residue from the pump impeller (refer to your manual for more information on removing the pump cover).
    • Replace the pump cover and filters.
    • Prepare a bucket and remove the drain hose from the siphon allowing any trapped water to drain into the bucket.
    • Clear the drain hose of any blockages.
    • Plug the mains plug back in.
    • Hold the end of the drain hose in the bucket and select the Drain programme (be careful the water may be scalding hot).
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).