• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    Check for specific details on your appliance in the user manual, but the steps below will give you general guidance.

    With some models of oven it is possible to remove the glass from the door to enable easier cleaning. If the oven glass is only lightly soiled you may be able to clean it without removing the glass from the door.

    Before trying to remove the glass from your oven, refer to your user manual for information on your specific model.Several specialist products are available through the Neff website (click here to view and purchase online) which can be used to keep your oven or cooker clean and will give you the best results.

    Warning: Always switch off the cookerʼs electrical supply at the mains switch before beginning this type of work and always make sure that your cooker has completely cooled down before starting any maintenance or cleaning.
  • 1. If your oven glass is only lightly soiled you might be able to clean it effectively without removing the glass.

    To clean the outside glass panels keep the doors closed, this will provide more stability and reduces stress on the doors and hinges. Clean the glass using hot soapy water and a cloth or sponge. For heavy soiling you may need to use a special oven glass cleaner, refer to your user manual for information on recommended cleaning products.
  • 2. To clean the glass panels on the inside of the oven compartment, firstly open the oven door fully, this will give you the maximum room in which to work.

    For light soiling, clean the glass using hot soapy water and a cloth or sponge. For heavy soiling use a bicarbonate of soda and water mixture to clean. Leave the solution to soak in and soften any burnt on food and stains. Wipe clean using a damp cloth or sponge.

    There are many specialist glass cleaning products available, please refer to the user manual for more information and recommended products.

  • 3. For heavy soiling and burnt on grime you may need to remove the glass from the inside of the oven door to clean it effectively.
  • 4. Top opening doors —

    Open the door fully so that the open door is laid flat. (This will reduce the chance of the glass falling out).
    Locate the screws used to secure the glass in place and remove. Take care: Do not to allow the glass to fall.
    Slide or lift the glass window out from the door.

    Remember which side of the glass is which (inside or outside), so to replace it the same way. The inner surface of the glass is usually coated in a heat reflective coating.

    Repeat this for any other top opening doors.
  • 5. Side opening doors —

    Open the door fully and locate the screws used to secure the glass in place.
    Unscrew and remove. Take care: When removing these screws, do not allow the glass to fall.
    Slide the glass from the door upwards and out of the door.

    Remember which side of the glass is which (inside or outside), so to replace it the same way. The inner surface of the glass is usually coated in a heat reflective coating.
  • 6. Clean the removed glass in the sink using hot soapy water and a cloth. For more stubborn stains use a fine steel wool pad to clean.

    Remember which side of the glass is which (inside or outside), so to replace it the same way. Take extra care not to damage the inner surface of the glass as itʼs usually coated in a heat reflective coating.
  • 7. After cleaning rinse and dry the glass with a soft cloth.
    Re-insert the glass back into the door securing with the screws supplied.
    Make sure the glass goes in the same way as it was removed as the inner surface of the glass is coated in a heat reflective coating.
  • If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).