• Issue: Too much detergent is being used in the wash cycle.
  • 1. • Follow the detergent manufacturerʼs dispensing recommendations.
    • Observe the operating instructions for the appliance.
    • Take the hardness level of your water into account.
    • Take the degree of soiling into account.
    • Reduce the quantity of detergent in stages.
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).