F11 — Water isnʼt draining
- Issue: The appliance isnʼt draining correctly.
- 1. Check the drain hose isnʼt kinked or blocked and is setup correctly (see the Connecting your washing machine to the drain topic for more information).
Clear the drain filter of any blockages (see the Cleaning the pump filter topic for more information). - If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.
If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).