• Issue: The system lock is activated. The programme cannot be started.
  • 1. To deactivate the system lock:
    1. The door is closed and the programme selector is turned to ‘Finish’.
    2. Switch the appliance on.
    3. Press and hold the ‘Anti-crease action’ button during step 4 to 6.
    4. Slowly turn the programme selector clockwise stage by stage until it reaches the ‘Cottons/Normal dry’ position.
    5. Slowly turn the programme selector anti-clockwise stage by stage until it reaches the ‘Finish’ position.
    6. Slowly turn the programme selector anti-clockwise stage by stage until it reaches the ‘Minimum iron/Hand iron’ position. The “Locked” indicator light flashes.
    7. Release the ‘Anti-crease’ button. The system lock is deactivated.

    The ‘Locked’ indicator will go out after step 6.
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).