• Issue: Programme stops running and ’―’ is displayed
  • 1.
    • The tumble dryer is situated in the wrong location, ensure the room it is located in is big enough and has sufficient ventilation to allow it to function correctly (see the The best location for installation, Room and temperature requirements, Connecting the ventilation pipe, Loading your tumble dryer and Cleaning the condenser (condenser dryers) topics for more information).

    • Check the ventilation grilles and pipes for build up of fluff and blockages, clean all the fluff filters (see the Cleaning schedule and Cleaning the lint filter topics for more information).

    • Spin the laundry in the washing machine at the highest appropriate speed before transferring it to the tumble dryer.

    • Donʼt overload the tumble dryer (see the Drying item weights and Loading your tumble dryer topics for more information).

    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).