• Issue: Laundry not drying after the maximum dry cycle
  • 1. The laundry is still not dry after the maximum drying time of 180 minutes.

    • The drum is too full. Do not exceed the maximum load for the programme selected. Information on the load size can be found in the operating instructions.
    • The laundry is too damp. Spin using a higher spin speed in the washing machine.
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).