• Issue: The freezer temperature has risen too high due to a power cut.
  • 1. There has been a power cut resulting in a temperature rise in the freezer section.
    • Press the buzzer OFF switch as long as ‘nA’ is shown in the display.
    • The temperature display will show the warmest temperature recorded in the freezer compartment during the power cut.
    • Depending on the temperature displayed, you should check the condition of food in the freezer. If it has defrosted or started to defrost, check that it is still safe to use and if so use it as soon as possible. Defrosted food may only be re-frozen after it has been reheated.
    • The warmest temperature will show in the display for about 1 minute.
    • The actual current temperature in the freezer section will then show in the display again.
    • After a power cut, the appliance will work at the last temperature setting.
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).