• Issue: There is a problem with the water circulation pump
  • 1. The circulation pump is blocked or has become dry and is stuck together. Remove the filter units and pour 1 litre of warm water and between 3 to 5 drops of rinse aid into the filter area and let it soak for 5 minutes. Run the programme again. Repeat this process for another 2 or 3 times.

    If this doesnʼt fix the problem, switch the power off to the machine for 30 seconds. Run the programme again.
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).