• Issue: Defrost sensor indicates temperature is very cold for longer than it should be at the start of the defrost
  • 1. This error code is displayed If the appliance has spent more than an hour trying to defrost and it has failed to raise the interior temperature.Unplug the refrigerator for 2 minutes to reset the appliance. Plug the appliance back into the power socket and attempt to defrost again.

    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).