• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    Food contained inside the appliance is the likely cause of smells along with any spillages of food. Cleaning spillages as soon as possible to avoid smells caused by the bacteria build up of the spills. make sure that food is correctly covered.

    For further information on correct food storage, check the user manual for specific details on your appliance and see the “Correct food storage” topic.

    You can also see our ‘How to…’ videos, including help on correct storage (double-click the video to view it ‘full screen’).
  • 1. Over time bacteria can build up in the door seals, a good clean of the surfaces and in the folds of the seal with an anti-bacterial cleaner will remove this bacteria. See the “Cleaning the door seals” topic for further information.
  • 2. Cleaning the inside surfaces of the appliance with an anti-bacterial spray regularly will reduce the likelihood of smells appearing. A small dish of bicarbonate of soda powder in the back of the appliance will help to absorb any strong smells unwrapped food may create. Always check details in the user manual and see the “Cleaning technique for the appliance” topic for further information.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).