• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    If your washed items (particularly crockery and glasses) are covered in a white film or deposits of limescale after being cleaned, the steps below will show some areas to check, but check the user manual for specific details on your dishwasher. The white film can often be wiped off with a little vinegar on a soft cloth.

    You can also see our ‘How to…’ videos, which include some general advice on correct water hardness settings (double-click the video to view it ‘full screen’).
  • 1. Check that your dishwasher salt is kept topped-up and that any adjustment is correctly set. If you are using ‘all in one’ tablets your dishwasher will still deliver best results by having the salt filled and set as recommended in the user manual. Make sure that the cap on the salt compartment is properly closed and that you use proper dishwasher salt (ordinary ‘table salt’ will not be suitable).
  • 2. Make sure that the rinse aid in your dishwasher has not run out and that the rinse-aid setting is as recommended in the user manual. Even if you are using ‘all in one’ tablets your dishwasher will often still deliver best results by using rinse aid.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).