• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    You will need the model number of your appliance to order any spare parts or to seek specialist advice. The model number should be in your user manual, but the guide below should help you to locate the number on the appliance itself.
  • 1. The model number can usually be found on the front of the user manual, or located on a sticker on the inside rim of the door, or sometimes on the door itself as shown.
  • If you have misplaced or lost your user manual, you can access a link to download a replacement manual from the bottom of the home page (please have your model number to hand).