• Issue: Washer dryer drum is overloaded with laundry.
  • 1. Remove some of the laundry from the drum and try the cycle again (see the “Loading to your machines washing capacity” and “Loading to your machines drying capacity” topics for further information).
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can access a link to download a replacement manual from the bottom of the home page (please have your model number to hand).