• Issue: Washer dryer is not filling with water.
  • 1. Check for the following issues:
    • The water inlet valve is in the On position and that water is flowing correctly
    • The water inlet pipes aren't blocked, kinked or twisted
    • The drain isn't bocked
    • The drain hose isn't blocked, kinked or twisted
    • The drain hose is installed correctly (see the “Connecting your washer dryer to the drain” topic for further information)
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can access a link to download a replacement manual from the bottom of the home page (please have your model number to hand).