• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    Always check the user manual for details on your specific dryer, but this guide will give you some general advice.
  • 1. Make sure that your dryer is not overloaded. The user manual will give you details for your dryer, but also see the “Loading the tumble dryer” topic.
  • 2. Garments may get squashed around the door area and trapped between the door seal and the drum when the machine starts to turn the drum. This can cause damage to the clothes from them rubbing against the door seal.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can access a link to download a replacement manual from the bottom of the home page (please have your model number to hand).