• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    Always check the user manual for details of this for your specific dryer, but noises from the dryer are often part of its normal operation.
  • 1. Tumble dryers have various, pulleys, wheels and belts inside the machine to make it work and these often have an initial running in period.
    Your dryer may be noisier than usual when first switched on, sometimes when the product is brand new or not been used for a while a ‘rumbling’ sound may be heard for the first few minutes of operation, this is normal as the wheels self lubricate but if it continues for more than 5 minutes check for further information in the user manual.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can access a link to download a replacement manual from the bottom of the home page (please have your model number to hand).