• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    Setting the freezer to the correct temperature will help to ensure that food is stored safely and the appliance operates at maximum efficiency. Check the user manual for details on your specific appliance.
  • 1. Most freezers are pre-set to operate between -18°C and -26°C, to be within the recommended guidelines of The Department of the Environment, Food and Rural Affairs.
  • 2. If your appliance has one, we recommend that you switch on the ‘fast freeze’ feature for 24 hours prior to putting large amounts of food into your freezer. This can usually be found near the thermostat controls.
  • If you have misplaced or lost your user manual, you can access a link to download a replacement manual from the bottom of the home page (please have your model number to hand).