• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    Check for specific details on your appliance in the user manual, but the steps below will give you general guidance.
  • 1. In some models of cooker a cooling fan is used to help cool the cooker down after use. This is normal and not a fault with the appliance.
    The cooling fan may run for up to 20 minutes after the cooker has been turned off. For more information, refer to your user manual.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can access a link to download a replacement manual from the bottom of the home page (please have your model number to hand).