• Issue: Water is not draining from the washer dryer correctly.
  • 1. Check the drain filter is free from any blockages (See the “Water is stuck in my washer dryer” topic for further information), also ensure the waste pipe is installed correctly and free from kinks, twists and blockages (See the “Connecting your washer dryer to the drain” topic for further information).
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).