• Issue: Child lock is activated.
  • 1. This indicates the child lock is active, to deactivate it do either of the following:
    • Press and hold the Start button for three to five seconds, there will be an audible beep and the key symbol will disappear.
    • Press and hold the RPM and the Finished in buttons together for three seconds, there will be an audible beep and the key symbol will disappear.
    • For touch screen models, there should be an illuminated square with a key symbol and 3 sec underneath it. Hold this button down for three seconds, the button will darken and there will be an audible beep indicating the lock has deactivated.
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual. Please have your model number (E-Nr) to hand.