• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    Your appliance may display an Error Code in the event that an internal fault is detected, always check your user manual for specific details on your appliance, but also see the general note here.
  • 1. If your appliance displays any of these Error Codes: E0, E1, E2, E3, E4, E8, E9, E10, E11, E12, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).