My clothes are not drying or taking a long time to dry
- Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.
If you find your dryer is taking a long time to dry garments it could be that fluff or lint has built up and stopped the dryer working efficiently. If you have a condenser dryer check for a build up in and around the condenser. To keep your appliance running efficiently, it is recommended to clean your filters and condenser regularly (for further information, see the “Cleaning the lint filter” and “Cleaning the condenser…” topics).
Keeping your tumble dryer clean and free from any build up of fluff or debris will ensure it continues to run efficiently, always check the user manual for details of this for your specific dryer, but the steps below will give you some general guidance.
- 1. Make sure that you havenʼt overloaded the dryer or loaded items which are too wet. Check the user manual for correct loading recommendations for your dryer and see the “Loading the tumble dryer” topic for further advice.
- 2. Check the lint filter found in the door recess and remove any fluff build up.
- 3. If you have a condenser dryer, remove the lower cover to reveal the condenser. Remove the condenser and wash out all of the fluff build up by flushing water through the slots in the condenser under a tap.
- 4. Check the dryerʼs inlet, outlet and vent pipe for fluff and lint build up as this may restrict the dryer.
- 5. Check that the right program is being used (some drying cycles may not be suitable for small loads).
- If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.
If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).