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C6 — There is an issue with the moisture sensor

  • Issue: The moisture sensor may be faulty
  • 1. Check the machine is plugged into a grounded socket, if it is, there may be a problem with the moisture sensor and will need an engineer visit.
    Please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).
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