• Issue: For ovens with a pyrolytic function, this indicates an open door.
  • 1. Pyrolytic ovens:
    Indicates the oven door cannot close because the Pyrolytic function is ON.
    • Check the top of the door is closing correctly
    • If the door was recently removed, check it was replaced correctly by going through the manual.
    If neither of these options fix the issue it will need to be addressed by an engineer, please use our online service to book a repair visit.

    Non pyrolytic ovens:
    This indicates an electronic fault that will need to be addressed by an engineer, please use our online service to book a repair visit.
    If the problem remains, please use our online service to book a repair visit.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).