• Please make sure you follow these instructions fully. If you have any problems with carrying out this maintenance, please contact us.

    Always check the user manual for any recommendations on your specific appliance, but the steps below will give you some general guidance.

    When disposing of an old appliance, or the packaging materials from a new one, always observe any Local Authority regulations so that disposal is safe and any packaging may be recycled.
  • 1. The European Directive on Waste Electrical and Electronic Equipment (‘WEEE’) requires that old household electrical appliances must not be disposed of in the normal unsorted waste disposal system. Old appliances must be collected separately in order to optimise the recovery and recycling of the materials they contain and reduce the impact on human health and the environment.

    The crossed out “wheelie bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance, it must be separately collected or taken to an approved recycling centre. Consumers should contact their Local Authority or retailer for information concerning the correct disposal of their old appliance.
  • 2. To help reduce the risk of injury, particularly to children, please ensure that you dispose of your product carefully and safely. Remove any doors and lids where you can. Aim to remove the mains electrical cable (where the appliance has one) by cutting it off flush with the body or casing of the old appliance and always ensure that the old appliance cannot then be re-connected to an electricity supply.
  • If the above actions haven’t rectified your issue or you don’t feel confident to undertake them please go to our on-line repair booking page to arrange an engineer visit — https://www.domesticandgeneral.com/repairs.

    If you have misplaced or lost your user manual, you can download a replacement manual (please have your model number to hand).